Product ReviewsMost useful first Newest first
Henry Ilyasov, about 6' Fairmont Portable Pool Table Verified Purchase
Jan 12, 2017
Tom R., about Level Best 54" 3 in 1 Dining, Poker and Bumper Pool Table Verified Purchase
Apr 7, 2017
Sam, about City Pool Table (Sizes 7', 8', or 9')
Nov 11, 2016
Donna Stanton, about 6' Fairmont Portable Pool Table Verified Purchase
Jul 11, 2017
Angie B, about Bryce Pool Table (Size 7' or 8')
Sep 7, 2018
VJK, about Aramith Tournament 2 1/4-in. Billiard Ball Set Verified Purchase
Nov 17, 2018
Fortunately, GTO was prompt and offered an immediate replacement; although I was told "they may be slightly scuffed as well".
Saluc, the manufacturer, offered a different theory: "The pictures provided suggest that the "scratches" are in reality glue lines coming from the velvet-like tray in the box. This may happen very rarely during transportation, depending on the conditions."
Glue lines? From the packaging for $300+ product shipped in the Fall? You have got to be kidding me.
The replacement arrived and the eight-ball had the same issue -- fortunately, it was just the eight-ball. Given the additional information, I spent an hour with rag and polish working the eight ball. There was some improvement! It's not perfect, but it's much better than the state it arrived in.
Other than the one issue, the product appears to be of high quality and I can't wait to play. I am hopeful that the high price point will be justified over years of enjoyment of a product that is built to last. However, the first impressions are concerning, so please be aware before ordering.
John Shay, about 7.5' Minnesota Fats Covington Pool Table Verified Purchase
Dec 10, 2018
richard blackmer, about 6' Fairmont Portable Pool Table Verified Purchase
Jun 22, 2019
JEFFREY ZEISZLER, about California House CR968 Storage Bench Verified Purchase
May 12, 2020
David Kennett, about Fat Cat 7.5' Reno Billiard Table W/Play Pkg Verified Purchase
May 20, 2020
- The ping pong table topper surprisingly still has not arrived and it has been about six weeks since I made the order. This excessively long delivery time is unsatisfactory, even during the current pandemic.
- The delivery times for both the billiards table (received after nearly five weeks) and the ping pong table topper (still not received, although I finally received a call to schedule its delivery yesterday - 19 May 2020) were excessively long.
- The communications and on-line tracking during the multiple-link shipping process was unsatisfactory / unacceptable and reflected a poor overall quality of service. Because on-line shipping statuses were not provided as they should have been, I was forced to contact GameTablesOnline.com to receive statuses.
- No Customer should have to deal with these lengthy processing, shipping, and delivery times, as well as the poor overall quality of service, without being offered a significant discount (and/or other options) for the products purchased.